Terms of Service

These Terms of Service ("Terms") govern your access to and use of tableplanner.io (the "Service"), operated by SIA "Bitbox 28", registration number 40203454887, located at Atpūtas 11, Cēsis, Latvia ("we", "us", "our").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use the Service. By using the Service, you represent and warrant that you meet this requirement.

2. Description of the Service

tableplanner is a web-based wedding seating chart tool. The Service allows you to create, edit, and manage seating arrangements for events.

The Service is available in two tiers:

Free tier: unlimited chart creation, guest management, table arrangement, conflict detection, and editing. No account required for basic use.

Paid tier: a one-time payment of €49 (EUR) unlocks PDF export, shareable read-only links, and persistent cloud storage of your charts. There is no subscription and no recurring charge.

3. Accounts

3.1 Account creation

You may use the free editor without an account. To save charts to the cloud and access paid features, you must create an account using a valid email address. Authentication is handled via magic link (a one-time sign-in link sent to your email). We do not use passwords.

3.2 Account security

You are responsible for maintaining access to the email address associated with your account. You agree to notify us immediately if you believe your account has been accessed without your authorisation. We are not liable for any loss or damage arising from unauthorised access to your account.

3.3 Account termination

You may request deletion of your account and all associated data at any time by contacting us at info@bitbox.lv. We may suspend or terminate your account if we reasonably believe you have violated these Terms.

4. Payment

4.1 Pricing

The paid tier is available for a one-time payment of €49 (EUR). This price is inclusive of all features listed under the paid tier. We reserve the right to change pricing for future purchases, but any change will not affect purchases already made.

4.2 Payment processing

Payments are processed by a third-party payment processor. We do not store your credit card number or full payment details — these are handled entirely by the payment processor.

4.3 Refunds

Because the Service delivers digital content instantly upon export, purchases are generally non-refundable once you have exported or downloaded your seating chart. At checkout, you consent to immediate delivery and acknowledge that this waives your 14-day EU right of withdrawal upon export. We will refund you if you experience a technical fault, are charged in error, or have not yet exported. See our Refund Policy for full details.

5. Your Data

5.1 Ownership

Your content — including guest names, seating arrangements, dietary notes, and exported PDFs — belongs to you. We do not claim any intellectual property rights over your content.

5.2 What we store

When you use the Service, we store the data necessary to provide it: your email address, wedding name, guest names, dietary and accessibility tags, table layouts, seat assignments, and conflict preferences. Session data (IP address, browser user agent) is stored for authentication and security purposes.

5.3 Guest data

You may enter personal information about your wedding guests (names, dietary needs, accessibility requirements). You are responsible for ensuring you have the right to provide this information and that your use of it complies with applicable data protection laws. We process this data solely to provide the Service to you.

5.4 Local storage

If you use the editor without an account, your chart data is stored locally in your browser. We cannot recover this data if you clear your browser storage or switch devices. We recommend creating an account to persist your work.

5.5 Data deletion

You may request deletion of your account and all associated data by contacting info@bitbox.lv. Upon deletion, all your wedding data, guest data, table data, seat assignments, share tokens, and session records are permanently removed.

6. Sharing

The Service allows you to generate read-only share links for your seating chart. Anyone with the link can view your wedding name, guest list, table layout, and seat assignments. Share links do not grant editing access. You are responsible for controlling who has access to your share links. You may revoke a share link at any time.

7. PDF Export

The paid tier allows you to export your seating chart as a print-ready PDF. The exported PDF includes guest names, dietary tags, table assignments, and your wedding name and date. You may use the exported PDF for any lawful purpose related to your event.

8. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law.
• Attempt to gain unauthorised access to the Service, other users' accounts, or our systems.
• Interfere with or disrupt the Service or servers or networks connected to the Service.
• Use automated means (bots, scrapers, crawlers) to access the Service without our written permission.
• Upload or transmit malicious code, viruses, or any harmful content.
• Use the Service to store or process data unrelated to event seating planning.

9. Intellectual Property

The Service — including its design, code, branding, text, graphics, and user interface — is owned by SIA "Bitbox 28" and protected by applicable intellectual property laws. These Terms do not grant you any right to use our trademarks, logos, or branding without our written consent.

10. Third-Party Services

The Service relies on third-party providers to function, including providers for payment processing, database hosting, email delivery, application hosting, and content management.

We are not responsible for the availability, performance, or practices of these third-party services. Your use of these services may be subject to their own terms and policies.

11. Availability and Modifications

We strive to keep the Service available and reliable, but we do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue the Service (or any part of it) at any time, with or without notice. If we discontinue the Service entirely, we will make reasonable efforts to allow you to export your data before shutdown.

12. Limitation of Liability

To the maximum extent permitted by applicable law:

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, loss of profits, or business interruption, arising from your use of or inability to use the Service.

Our total liability to you for any claim arising from or related to these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or €49, whichever is greater.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

13. Indemnification

You agree to indemnify and hold harmless SIA "Bitbox 28", its officers, and employees from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

14. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Latvia. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of Latvia.

If you are a consumer in the European Union, you retain any mandatory consumer protection rights granted by the laws of your country of residence. Nothing in these Terms affects your rights as a consumer under applicable EU law.

EU consumers may also use the European Commission’s Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

15. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. For significant changes, we will notify you by email or by displaying a prominent notice within the Service.

Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using the Service.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and SIA "Bitbox 28" regarding your use of the Service.

18. Contact

If you have questions about these Terms, contact us at:

SIA "Bitbox 28"
Atpūtas 11, Cēsis, Latvia
Email: info@bitbox.lv